Frederick Herzberg – Hygiene and Motivation Factors

1923 – 2000

Frederick Herzberg proposed from his research, that satisfaction and dis-satisfaction at work resulted from two different factors – “Hygiene” and “Motivation” factors.

Hygiene factors

  • Supervision, work conditions, salary, security, relationship with peers and management

Motivation factors

  • Achievement, job itself, recognition, responsibility, advancement.

Herzberg stated all hygiene and motivation factors must be present for job satisfaction. Hygiene factors need to be present to avoid job dis-satisfaction, but will not cause job satisfaction.

Motivation factors need to be present for job satisfaction, and are different to dis-satisfying hygiene factors. Motivation factors are not the opposite reaction to hygiene factors.

More on Herzberg’s Two Factor Theory – read How To Motivate Your Team; Put Frederick Herzberg Theory Into Practice

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