1923 – 2000
Frederick Herzberg proposed from his research, that satisfaction and dis-satisfaction at work resulted from two different factors – “Hygiene” and “Motivation” factors.
Hygiene factors
- Supervision, work conditions, salary, security, relationship with peers and management
Motivation factors
- Achievement, job itself, recognition, responsibility, advancement.
Herzberg stated all hygiene and motivation factors must be present for job satisfaction. Hygiene factors need to be present to avoid job dis-satisfaction, but will not cause job satisfaction.
Motivation factors need to be present for job satisfaction, and are different to dis-satisfying hygiene factors. Motivation factors are not the opposite reaction to hygiene factors.
More on Herzberg’s Two Factor Theory – read How To Motivate Your Team; Put Frederick Herzberg Theory Into Practice
