An already infamous statement from US Defence Secretary Donald Rumsfeld reveals a valuable insight into learning. The Learning Matrix is vital knowledge for effective managers.
Gemba Kaizen training lets you be lazy. You switch between jobs faster than a ninja, you do less (re) work and you only do cool stuff because the boring jobs have gone (or are done by a machine).
The “Service-Profit Chain” model developed by Harvard University emphasizes the circular relationship between employees, customers and shareholders. This model can successfully be applied to your business no matter the size, and this article explains how.
Want to reach your potential? Then ditch the stifling notion of the classic IQ test and embrace Howard Gardner’s multiple intelligence test
When you know how to create a histogram, you move from knowing a little bit about a process to knowing a lot. When you know your process, you’ve gone a long way towards making big improvements. Learn how to make a histogram in this short article, and discover hidden information about your process
Understanding the basic principles of statistics transforms a good manager into a great manager. Using basic business statistics, you can turn data into knowledge and increase your decision making accuracy. In the time it takes to make a coffee, you’ll know the most useful basic business statistics and become fluent in number-speak
John Stacey Adams’s Equity Motivation Theory allows you to put workplace psychology into action and increase your own and your team’s motivation
Kolb’s Learning Style Inventory and Kolb’s Learning Cycle are the two key models in current use relating to adult learning and development. Knowing your own and your team’s learning style allows you to grow and develop more effectively, building skills and experience, allowing you to meet your life goals.
The Ishikawa diagram comes under many guises; cause and effect diagram or fishbone diagram, but it’s generally referring to the same problem solving tool. In this Process Improvement Made Easy article, is the fishbone diagram explained.
Root cause analysis sounds painful, like a dentist’s nastiest procedure. Here’s an example of why root cause analysis is valuable, saving time, money and headaches.